userflow.random

« Home
Filed under

ux

 

UI Fail

Filed under  //   ux  

Comments [0]

What's the suckage to usage ratio? - (37signals)

A good way to square the great overall experience with a bad feature is the “suckage to usage” ratio. You can take any feature and say “it sucks,” but that doesn’t tell you anything about the whole product until you factor in how often you use the feature. Have a look at this unscientific chart.

Feature Suckage (1-5) Usage Contribution (1-5)
Reading 0 90% 0
Typing 5 3% 0.15
Switching books 1 7% 0.07
 
Total suckage 0.22

Suppose reading on the Kindle doesn’t suck at all (0 out of 5), typing sucks maximally (5 out of 5), and switching between books sucks a little (1 out of 5). Considering I spend 90% of my time just reading on the device, the contributions add up to a total suckage of only 0.22 out of 5. Inverted, that’s 4.78—basically a 5-star product.

Filed under  //   ux  

Comments [0]



s